Return and Refund Policy
At Haravi™, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Please read the following policy carefully before placing your order.
Order Changes and Cancellations
Once an order is placed, NO cancellations are possible, as orders are processed and prepared for shipping immediately, however you can email us to change or modify the order within 12 hours of placing order, and we may be able to modify the order for you.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return, the item must be unused, unopened, and in its original packaging, in the same condition as received.
Items that show signs of use, damage, or tampering will not be eligible for return.
Non Returnable Items
Certain items may not be eligible for return due to hygiene and safety reasons. This includes products that have been opened, used, or are not in their original condition.
Please contact our support team if you are unsure whether your item qualifies for a return.
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to your original method of payment within a reasonable processing time. Please note that processing times may vary depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund after approval, please first check with your bank or payment provider.
If you have done this and still have not received your refund, please contact us at support@haravi.com.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.
If the issue is verified, we will arrange a replacement or refund at no additional cost.
Shipping Costs for Returns
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a damaged or defective product.
Shipping charges are non refundable.
Contact Information
If you have any questions regarding returns, refunds, or order changes, please contact us at: